These Terms and Conditions describe the rules that apply to use of the HadesBet platform and the relationship between the operator and registered users. They set out account-holder responsibilities, eligibility conditions, acceptable use rules, and the mechanics that govern promotions, payments and dispute handling. We expect all users to read and accept these terms before creating an account or placing any play or wager.
Account holders must provide accurate personal information and keep contact details up to date. We may require account verification at any time; verification can include identity documents, proof of address and evidence for payment methods. Until verification is completed we may limit withdrawals, restrict play or impose transaction limits.
Users are responsible for maintaining the confidentiality of their login credentials. Any activity originating from a user account is the account holder’s responsibility unless we agree otherwise following an investigation. We may suspend or close accounts where there is suspected fraud, money‑laundering, multiple accounts, bonus abuse, or other breaches of these terms.
To register and play you must be at least 18 years old and legally permitted to gamble under the laws of your country of residence. We will refuse registration or restrict access for persons from jurisdictions where use of the platform is prohibited. If you are uncertain whether you may lawfully use the service you should not register.
Users must not use the platform for illegal activity or to facilitate any form of financial crime. Accounts must not be shared or transferred. Automated play, collusion, use of prohibited strategies and any activity intended to bypass system limits or detection may result in suspension, confiscation of funds and account closure.
When accessing services provided by Hades Bet, you must comply with any game‑specific rules and any instructions we publish regarding bets, tournaments or special events.
Promotions and bonuses are subject to separate promotional terms which form part of these Terms and Conditions. Bonuses may carry wagering requirements, game exclusions, maximum bet limits and time limits. Only one promotional offer may be active where expressly stated, and we reserve the right to withhold, revoke or reclaim bonuses in cases of suspected abuse.
We accept the payment methods shown in the cashier. Deposits are credited according to the provider’s processing times. Withdrawals are subject to verification, minimum and maximum limits and may require additional checks. We may apply hold periods and require supplementary documentation before releasing funds. Any fees charged by third‑party payment providers are the user’s responsibility.
If a dispute arises you should contact customer support first so we can try to resolve the matter informally. If a satisfactory outcome is not reached we will explain available escalation routes. We will investigate disputed transactions and account decisions, and any remedial action will be taken in accordance with these terms.
We may amend these Terms and Conditions from time to time. Notice of material changes will be provided by the methods set out in the account communications section. Continued use of the platform after notification constitutes acceptance of the revised terms. Where changes affect existing contractual rights we will communicate the options available, including account closure where appropriate.
